Question & Answer
Answers to your most commonly asked questions-

First and foremost, once water enters your home, it will always come back.  It will not go away without waterproofing.  As a matter of fact, once water finds it's way in, it will keep progressing.  It gets worse and more water enters your home every year thereafter.  Your solution, Garrett Waterproofing!

Q.  How does water enter a home?
A.  The most common source of water entry is caused by hydrostatic pressure on the walls and under the floor.  The hydrostatic pressure causes water to enter through the path of least resistance.

Q.  Where does water enter a home?
A.  Water enters a home in different ways and locations.  The most common way of entry is where the floor meets the wall.  Others include, but are not limited to:  Cracks in the floor and/or walls, through the walls, (limestone and block walls are common here), and through window wells.  In each case, Garrett has a solution to all waterproofing problems.  We are the only waterproofing company around that waterproofs the walls and the floor.

Q.  Should we waterproof our new home?
A.  Yes, definetly!!  We were called to over 50 (fifty) homes last year that were less than 5 (five) years old.

Q.  Doesn't the contractor waterproof a new home when it is built?
A.  No, if they did, we wouldn't be in business.  If anything, a tar is applied to the walls.  The tile they install isn't usually properly graveled and the ends are buried so water has no place to go.  And as you probably already know, tar is an inferior product, it gets hard and then cracks and breaks:  not a good waterproofing agent.

Q.  What does Garrett apply to exterior walls/foundations?
A.  New or old, the only way is to apply a rubberized waterproof membrane.

Q.  How does your competition waterproof with only one system?
A.  Most use the common system, interior drain tile and sump pumps.  This only works for water that comes in where the floor meets the wall, which happens to be where most water problems occur.  They might want you to believe it, but remember, there are NO cure alls.  (One thing can't fix everything).  It's not magic.

Q.  What's the difference between patching a crack and epoxy injection?
A.  A patch is exactally that, a patch.  The true definition:  'To cover a hole or weak spot.'  No matter what material is used, if it works at all, it won't last long.  Epoxy injection, on the other hand, is specifically designed to fill the entire crack (width, depth, and height).  It welds the concrete back to its original monnolithic design.  This is the ONLY way to PERMANETLY repair a crack.

Q.  My basement leaks, can I re-landscape to drain the water away?
A.  It is a good idea to have the landscape and gutters drain away from the house and it does help, but, that alone won't fix your water problems.

Q.  I have a limestone foundation.  The walls and floor leak, can you waterproof them?
A.  Yes, this is where we would install DuraWall along with the interior drain tile and sump pump.

Q.  My basement is finished and my walls are leaking.  Can you waterproof it without removing my finished walls?
A.  Yes, about 40% of our work is on finished basements.  

Q.  What could you do if the footing is above the floor?
A.  Again, here we will use a double layer of Edge Guard with drain tile and a sump pump.

If you should have additional questions, please feel free to contact us. 
(563) 557-1220 or Waterstop@garrettwaterproofing.net